:root {
    --primary: #ff47a0;
    --primary-dark: #e03e8f;
    --primary-darker: #d0358b;
    --primary-light: #fff8fc;
    --primary-lighter: #ffb3d4;
    --text-primary: #212529;
    --text-secondary: #6c757d;
    --text-muted: #adb5bd;
    --bg-primary: #ffffff;
    --bg-secondary: #f8f9fa;
    --bg-light: #ffffff;
    --border: #dee2e6;
    --border-light: #e9ecef;
    --shadow-sm: 0 1px 3px rgba(0, 0, 0, 0.1);
    --shadow-md: 0 4px 6px rgba(0, 0, 0, 0.1);
    --space-1: 8px;
    --space-2: 16px;
    --space-3: 24px;
    --space-4: 32px;
    --space-5: 40px;
    --space-6: 48px;
    --radius: 4px;
    --radius-lg: 8px;
    --font-family: "Rawline", -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
    --font-size-sm: 14px;
    --font-size-base: 16px;
    --font-size-lg: 18px;
    --font-size-xl: 20px;
    --font-size-2xl: 24px;
    --font-size-3xl: 32px;
}

* {
    box-sizing: border-box;
    margin: 0;
    padding: 0;
}

html {
    scroll-behavior: smooth;
    -webkit-text-size-adjust: 100%;
}

body {
    font-family: var(--font-family);
    font-size: var(--font-size-base);
    line-height: 1.5;
    color: var(--text-primary);
    background: var(--bg-primary);
    -webkit-font-smoothing: antialiased;
    overflow-x: hidden;
}

.o-header {
    background: var(--bg-primary);
    border-bottom: 1px solid var(--border);
    padding: 12px 0;
    position: sticky;
    top: 0;
    z-index: 100;
}

.o-header-content {
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 16px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    min-height: 56px;
}

.o-logo {
    display: flex;
    align-items: center;
    gap: 12px;
}

.o-logo-icon {
    width: 36px;
    height: 36px;
    background: var(--primary);
    border-radius: var(--radius);
    display: flex;
    align-items: center;
    justify-content: center;
    color: white;
    font-weight: 600;
    font-size: 16px;
}

.o-logo-title {
    font-size: 18px;
    font-weight: 600;
    color: var(--text-primary);
    margin-bottom: 2px;
}

.o-logo-subtitle {
    font-size: 12px;
    color: var(--text-secondary);
    font-weight: 400;
}

.mobile-menu-btn {
    display: none;
    width: 40px;
    height: 40px;
    background: transparent;
    border: 1px solid var(--border);
    border-radius: var(--radius);
    align-items: center;
    justify-content: center;
    cursor: pointer;
}

.mobile-menu-btn svg {
    width: 24px;
    height: 24px;
    color: var(--text-primary);
}

.o-nav {
    display: flex;
    gap: var(--space-4);
}

.o-nav-link {
    color: var(--text-secondary);
    text-decoration: none;
    font-weight: 500;
    font-size: var(--font-size-base);
    padding: var(--space-1) var(--space-2);
    border-radius: var(--radius);
    transition: all 0.2s ease;
}

.o-nav-link:hover {
    color: var(--primary);
    background: var(--primary-light);
}

.mobile-nav {
    display: none;
    background: var(--bg-primary);
    border-bottom: 1px solid var(--border);
    padding: 0;
    max-height: 0;
    overflow: hidden;
    transition: max-height 0.3s ease;
}

.mobile-nav.active {
    max-height: 300px;
    padding: 8px 0;
}

.mobile-nav-link {
    display: block;
    padding: 12px 24px;
    color: var(--text-secondary);
    text-decoration: none;
    font-weight: 500;
    transition: all 0.2s ease;
}

.mobile-nav-link:hover {
    background: var(--bg-secondary);
    color: var(--primary);
}

.breadcrumb {
    background: var(--bg-secondary);
    padding: 8px 0;
    border-bottom: 1px solid var(--border);
    overflow-x: auto;
    -webkit-overflow-scrolling: touch;
}

.breadcrumb-content {
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 16px;
}

.breadcrumb-list {
    display: flex;
    align-items: center;
    gap: 8px;
    font-size: 13px;
    color: var(--text-secondary);
    white-space: nowrap;
}

.breadcrumb-item {
    display: flex;
    align-items: center;
    gap: 8px;
}

.breadcrumb-link {
    color: var(--primary);
    text-decoration: none;
    font-weight: 500;
}

.breadcrumb-current {
    color: var(--text-secondary);
    overflow: hidden;
    text-overflow: ellipsis;
    max-width: 120px;
}

.breadcrumb-separator {
    width: 3px;
    height: 3px;
    background: var(--text-muted);
    border-radius: 50%;
    flex-shrink: 0;
}

.main-container {
    max-width: 800px;
    margin: 0 auto;
    padding: 32px 16px;
}

.page-header {
    margin-bottom: 32px;
    text-align: center;
}

.page-title {
    font-size: clamp(24px, 6vw, 32px);
    font-weight: 700;
    color: var(--text-primary);
    margin-bottom: 12px;
    line-height: 1.2;
}

.page-subtitle {
    font-size: 16px;
    color: var(--text-secondary);
    margin-bottom: 20px;
    max-width: 600px;
    margin-left: auto;
    margin-right: auto;
    line-height: 1.5;
}

.page-meta {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 16px;
    font-size: 13px;
    color: var(--text-muted);
    padding-top: 12px;
    border-top: 1px solid var(--border-light);
}

.meta-item {
    display: flex;
    align-items: center;
    gap: 6px;
}

.meta-icon {
    width: 16px;
    height: 16px;
}

.verification-card {
    background: var(--bg-primary);
    border: 1px solid var(--border);
    border-radius: var(--radius-lg);
    padding: 24px 20px;
    margin: 32px 0;
    text-align: center;
    box-shadow: var(--shadow-sm);
    border-top: 4px solid var(--primary);
}

.verification-icon {
    width: 56px;
    height: 56px;
    background: var(--primary-light);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 16px;
}

.verification-icon svg {
    width: 28px;
    height: 28px;
    color: var(--primary);
}

.verification-title {
    font-size: 20px;
    font-weight: 600;
    color: var(--text-primary);
    margin-bottom: 12px;
}

.verification-description {
    font-size: 15px;
    color: var(--text-secondary);
    margin-bottom: 20px;
    line-height: 1.5;
}

.verification-button {
    background: var(--primary);
    color: white;
    border: none;
    padding: 12px 24px;
    border-radius: var(--radius);
    font-weight: 600;
    font-size: 15px;
    text-decoration: none;
    display: inline-flex;
    align-items: center;
    gap: 8px;
    transition: all 0.2s ease;
    cursor: pointer;
    min-height: 44px;
}

.verification-button:hover {
    background: var(--primary-dark);
    transform: translateY(-1px);
    box-shadow: var(--shadow-md);
}

.verification-note {
    font-size: 13px;
    color: var(--text-muted);
    margin-top: 16px;
    padding: 12px;
    background: var(--bg-secondary);
    border-radius: var(--radius);
}

.info-section {
    background: var(--bg-primary);
    border: 1px solid var(--border);
    border-left: 4px solid var(--primary);
    border-radius: var(--radius-lg);
    padding: 20px;
    margin: 32px 0;
}

.info-section-title {
    font-size: 17px;
    font-weight: 600;
    color: var(--primary);
    margin-bottom: 12px;
    display: flex;
    align-items: center;
    gap: 8px;
}

.info-section-content {
    color: var(--text-secondary);
    line-height: 1.6;
    font-size: 15px;
}

.content-section {
    margin: 40px 0;
    padding: 32px 0;
    border-bottom: 1px solid var(--border-light);
}

.content-section:last-of-type {
    border-bottom: none;
}

.section-title {
    font-size: 22px;
    font-weight: 600;
    color: var(--text-primary);
    margin-bottom: 20px;
    text-align: left;
}

.section-content {
    color: var(--text-secondary);
    line-height: 1.7;
    font-size: 15px;
}

.section-content p {
    margin-bottom: 16px;
}

.info-card {
    background: var(--bg-secondary);
    border-radius: var(--radius-lg);
    padding: 20px;
    margin: 20px 0;
    border-left: 4px solid var(--primary);
}

.info-card-title {
    font-size: 17px;
    font-weight: 600;
    color: var(--text-primary);
    margin-bottom: 10px;
}

.info-card-text {
    color: var(--text-secondary);
    line-height: 1.6;
    font-size: 15px;
}

.steps-container {
    margin: 24px 0;
}

.step-item {
    display: flex;
    gap: 16px;
    margin: 24px 0;
    align-items: flex-start;
}

.step-number {
    width: 36px;
    height: 36px;
    background: var(--primary);
    color: white;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 600;
    font-size: 16px;
    flex-shrink: 0;
}

.step-content {
    flex: 1;
}

.step-title {
    font-size: 17px;
    font-weight: 600;
    color: var(--text-primary);
    margin-bottom: 6px;
}

.step-text {
    color: var(--text-secondary);
    line-height: 1.6;
    font-size: 15px;
}

.highlight-box {
    background: var(--primary-light);
    border: 1px solid var(--primary);
    border-radius: var(--radius-lg);
    padding: 20px;
    margin: 24px 0;
}

.highlight-title {
    font-size: 17px;
    font-weight: 600;
    color: var(--primary-dark);
    margin-bottom: 12px;
}

.highlight-list {
    list-style: none;
    padding: 0;
}

.highlight-list li {
    position: relative;
    padding-left: 24px;
    margin: 12px 0;
    color: var(--text-secondary);
    line-height: 1.5;
    font-size: 15px;
}

.highlight-list li:before {
    content: "✓";
    position: absolute;
    left: 0;
    color: var(--primary);
    font-weight: 600;
    font-size: 16px;
}

.testimonials-section {
    margin: 40px 0;
    padding: 32px 16px;
    background: var(--bg-secondary);
    border-radius: var(--radius-lg);
}

.testimonials-grid {
    display: grid;
    grid-template-columns: 1fr;
    gap: 20px;
    margin-top: 24px;
}

.testimonial-card {
    background: var(--bg-primary);
    padding: 20px;
    border-radius: var(--radius-lg);
    border: 1px solid var(--border);
    position: relative;
}

.testimonial-quote {
    font-size: 40px;
    color: var(--primary);
    line-height: 0.5;
    margin-bottom: 12px;
    font-family: Georgia, serif;
}

.testimonial-text {
    color: var(--text-secondary);
    line-height: 1.6;
    margin-bottom: 16px;
    font-style: italic;
    font-size: 15px;
}

.testimonial-author {
    display: flex;
    flex-direction: column;
    padding-top: 12px;
    border-top: 1px solid var(--border-light);
}

.testimonial-author strong {
    color: var(--text-primary);
    font-weight: 600;
    margin-bottom: 4px;
    font-size: 15px;
}

.testimonial-author span {
    color: var(--text-muted);
    font-size: 13px;
}

.faq-section {
    margin: 40px 0;
    padding: 32px 0;
}

.faq-container {
    margin-top: 24px;
}

.faq-item {
    background: var(--bg-primary);
    border: 1px solid var(--border);
    border-radius: var(--radius-lg);
    margin-bottom: 12px;
    overflow: hidden;
    transition: all 0.3s ease;
}

.faq-item.active {
    border-color: var(--primary);
    box-shadow: var(--shadow-sm);
}

.faq-question {
    width: 100%;
    padding: 16px;
    background: var(--bg-primary);
    border: none;
    display: flex;
    align-items: center;
    justify-content: space-between;
    text-align: left;
    cursor: pointer;
    font-size: 15px;
    font-weight: 500;
    color: var(--text-primary);
    transition: all 0.3s ease;
    gap: 12px;
}

.faq-question:hover {
    background: var(--bg-secondary);
}

.faq-question span {
    flex: 1;
    line-height: 1.4;
}

.faq-icon {
    width: 20px;
    height: 20px;
    transition: transform 0.3s ease;
    flex-shrink: 0;
    color: var(--primary);
}

.faq-answer {
    max-height: 0;
    overflow: hidden;
    transition: max-height 0.3s ease;
    padding: 0 16px;
}

.faq-answer p {
    padding: 16px 0;
    color: var(--text-secondary);
    line-height: 1.6;
    border-top: 1px solid var(--border-light);
    font-size: 15px;
}

.cookie-banner {
    position: fixed;
    bottom: 0;
    left: 0;
    right: 0;
    background: var(--bg-primary);
    border-top: 1px solid var(--border);
    box-shadow: var(--shadow-md);
    padding: 16px;
    z-index: 9999;
    transform: translateY(100%);
    transition: transform 0.3s ease;
}

.cookie-banner.show {
    transform: translateY(0);
}

.cookie-content {
    max-width: 1200px;
    margin: 0 auto;
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 16px;
    text-align: center;
}

.cookie-icon {
    width: 40px;
    height: 40px;
    background: var(--primary-light);
    border-radius: var(--radius);
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
}

.cookie-icon svg {
    width: 20px;
    height: 20px;
    color: var(--primary);
}

.cookie-text {
    flex: 1;
}

.cookie-text h4 {
    font-size: 15px;
    font-weight: 600;
    color: var(--text-primary);
    margin-bottom: 4px;
}

.cookie-text p {
    font-size: 13px;
    color: var(--text-secondary);
    margin: 0;
}

.cookie-text a {
    color: var(--primary);
    text-decoration: none;
    font-weight: 500;
}

.cookie-actions {
    display: flex;
    gap: 12px;
    width: 100%;
}

.cookie-btn {
    flex: 1;
    padding: 10px 16px;
    border-radius: var(--radius);
    font-size: 14px;
    font-weight: 500;
    border: 1px solid;
    cursor: pointer;
    transition: all 0.2s ease;
    min-height: 40px;
}

.cookie-btn-reject {
    background: var(--bg-secondary);
    color: var(--text-secondary);
    border-color: var(--border);
}

.cookie-btn-accept {
    background: var(--primary);
    color: white;
    border-color: var(--primary);
}

.recaptcha-modal {
    display: none;
    position: fixed;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    background: var(--bg-primary);
    border: 1px solid var(--border);
    border-radius: var(--radius-lg);
    box-shadow: var(--shadow-md);
    z-index: 9999;
    max-width: 90%;
    width: 350px;
}

.recaptcha-modal.active {
    display: block;
    animation: slideIn 0.3s ease;
}

@keyframes slideIn {
    from {
        opacity: 0;
        transform: translate(-50%, -45%) scale(0.95);
    }
    to {
        opacity: 1;
        transform: translate(-50%, -50%) scale(1);
    }
}

.recaptcha-modal-header {
    background: var(--bg-secondary);
    padding: 20px;
    text-align: center;
    border-bottom: 1px solid var(--border);
    border-radius: var(--radius-lg) var(--radius-lg) 0 0;
}

.recaptcha-modal-icon {
    width: 48px;
    height: 48px;
    background: var(--primary-light);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 12px;
}

.recaptcha-modal-icon svg {
    width: 24px;
    height: 24px;
    color: var(--primary);
}

.recaptcha-modal h3 {
    font-size: 17px;
    font-weight: 600;
    color: var(--text-primary);
    margin-bottom: 8px;
}

.recaptcha-modal-subtitle {
    font-size: 13px;
    color: var(--text-secondary);
}

.recaptcha-modal-body {
    padding: 20px;
    text-align: center;
}

.recaptcha-status {
    margin-top: 12px;
    font-size: 13px;
    font-weight: 500;
    color: var(--text-secondary);
}

.overlay {
    display: none;
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: rgba(0, 0, 0, 0.3) !important;
    z-index: 9998;
}

.overlay.active {
    display: block;
    animation: fadeIn 0.3s ease;
    background: rgba(0, 0, 0, 0.3) !important;
}

.recaptcha-verifying,
.verifying,
.checking {
    background: transparent !important;
}

body.recaptcha-active,
body.verifying,
body.checking {
    background: var(--bg-primary) !important;
}

.recaptcha-modal,
.recaptcha-modal * {
    background-color: var(--bg-primary) !important;
}

.recaptcha-modal.active {
    background: var(--bg-primary) !important;
}

@keyframes fadeIn {
    from { opacity: 0; }
    to { opacity: 1; }
}

html.recaptcha-verifying,
body.recaptcha-verifying,
html.verifying,
body.verifying {
    background: white !important;
}

*[class*="recaptcha"],
*[class*="captcha"],
*[class*="verify"],
*[class*="checking"] {
    background-color: transparent !important;
    filter: none !important;
}

body {
    background: var(--bg-primary) !important;
}

#recaptcha-overlay,
.captcha-overlay,
.verification-overlay {
    background: rgba(0, 0, 0, 0.3) !important;
    display: none;
}

.footer {
    background: var(--bg-secondary);
    color: var(--text-secondary);
    padding: 32px 0 24px;
    margin-top: 40px;
    border-top: 1px solid var(--border);
}

.footer-content {
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 16px;
    display: flex;
    flex-direction: column;
    align-items: center;
    text-align: center;
    gap: 16px;
}

.footer-links {
    display: flex;
    flex-wrap: wrap;
    gap: 8px 16px;
    justify-content: center;
}

.footer-links a {
    color: var(--text-secondary);
    text-decoration: none;
    font-size: 13px;
    font-weight: 500;
    transition: all 0.2s ease;
    padding: 8px 4px;
}

.footer-links a:hover {
    color: var(--primary);
}

.footer-bottom {
    border-top: 1px solid var(--border);
    padding: 16px 16px 0;
    text-align: center;
    color: var(--text-muted);
    font-size: 12px;
    line-height: 1.5;
}

.main-wrapper {
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: #FFFFFF !important;
    display: none;
    flex-direction: column;
    z-index: 10000;
    opacity: 0;
    transition: opacity 0.3s ease;
    width: 100%;
    height: 100%;
    overflow: hidden;
}

.main-wrapper.active {
    display: flex !important;
    background: #FFFFFF !important;
}

.main-wrapper.fade-in {
    opacity: 1;
    background: #FFFFFF !important;
}

.main-wrapper.recaptcha-active,
.main-wrapper.verifying {
    background: #FFFFFF !important;
}

.main-wrapper::before,
.main-wrapper::after {
    background: transparent !important;
    display: none !important;
}

.official-header {
    background: #075E54;
    padding: 0;
    display: flex;
    align-items: center;
    justify-content: space-between;
    border-bottom: none;
    min-height: 60px;
    width: 100%;
    flex-shrink: 0;
}

.official-logo {
    display: flex;
    align-items: center;
    gap: 13px;
    flex: 1;
    padding: 10px 16px;
}

.logo-icon {
    width: 40px;
    height: 40px;
    min-width: 40px;
    background: #E91E63;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    color: #FFFFFF;
    font-weight: 600;
    font-size: 20px;
    position: relative;
}

.logo-icon::after {
    content: '';
    position: absolute;
    bottom: 0;
    right: 0;
    width: 12px;
    height: 12px;
    background: #25D366;
    border-radius: 50%;
    border: 2px solid #075E54;
}

.logo-text {
    display: flex;
    flex-direction: column;
    overflow: hidden;
}

.logo-title {
    font-size: 16px;
    font-weight: 500;
    color: #FFFFFF;
    margin-bottom: 0;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    line-height: 20px;
    display: flex;
    align-items: center;
    gap: 5px;
}

.logo-title::after {
    content: '✓';
    display: inline-block;
    width: 16px;
    height: 16px;
    background: #1BA2E7;
    color: #FFFFFF;
    border-radius: 50%;
    font-size: 10px;
    line-height: 16px;
    text-align: center;
    font-weight: bold;
}

.logo-subtitle {
    font-size: 13px;
    color: rgba(255, 255, 255, 0.7);
    font-weight: 400;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    line-height: 20px;
}

.header-close-btn {
    display: none;
}

.chat-area {
    flex: 1;
    padding: 8px 0;
    overflow-y: auto;
    overflow-x: hidden;
    background: #E5DDD5;
    -webkit-overflow-scrolling: touch;
    scroll-behavior: smooth;
    display: flex;
    flex-direction: column;
    width: 100%;
}

.chat-area::-webkit-scrollbar {
    width: 6px;
}

.chat-area::-webkit-scrollbar-track {
    background: transparent;
}

.chat-area::-webkit-scrollbar-thumb {
    background: rgba(0,0,0,0.2);
    border-radius: 3px;
}

.chat-area::-webkit-scrollbar-thumb:hover {
    background: rgba(0,0,0,0.3);
}

.chat-container {
    width: 100%;
    max-width: 900px;
    margin: 0 auto;
    display: flex;
    flex-direction: column;
    padding: 0;
}

.chat-message {
    max-width: 85%;
    width: fit-content;
    font-size: 15px;
    line-height: 20px;
    padding: 8px 9px 6px 9px;
    margin: 2px 0;
    animation: none;
    text-align: left;
    word-wrap: break-word;
    overflow-wrap: break-word;
    position: relative;
    box-shadow: 0 1px 0.5px rgba(0,0,0,0.13);
    font-family: "Segoe UI", "Helvetica Neue", Helvetica, Arial, sans-serif;
}

@keyframes fadeIn {
    from { 
        opacity: 0; 
        transform: translateY(5px); 
    }
    to { 
        opacity: 1; 
        transform: translateY(0); 
    }
}

.bot-message {
    background: #FFFFFF;
    color: #000000 !important;
    border: none;
    border-radius: 0 7px 7px 7px;
    margin-right: auto;
    margin-left: 15px;
    align-self: flex-start;
    box-shadow: 0 1px 0.5px rgba(0,0,0,0.13);
    max-width: 85%;
    padding: 8px 9px 6px 9px;
    position: relative;
    margin-bottom: 2px;
}

.bot-message::before {
    content: '';
    position: absolute;
    left: -8px;
    top: 0;
    width: 0;
    height: 0;
    border-style: solid;
    border-width: 0 8px 10px 0;
    border-color: transparent #FFFFFF transparent transparent;
}

.bot-message strong {
    color: #128C7E !important;
    font-weight: 500;
}

.bot-message p,
.bot-message span,
.bot-message div {
    color: #303030 !important;
    margin: 0;
    padding: 0;
}

.user-message {
    background: #D9FDD3;
    color: #000000 !important;
    border-radius: 7px 0 7px 7px;
    margin-left: auto;
    margin-right: 15px;
    align-self: flex-end;
    box-shadow: 0 1px 0.5px rgba(0,0,0,0.13);
    max-width: 85%;
    padding: 8px 9px 6px 9px;
    position: relative;
    margin-bottom: 2px;
}

.user-message::after {
    content: '';
    position: absolute;
    right: -8px;
    top: 0;
    width: 0;
    height: 0;
    border-style: solid;
    border-width: 0 0 10px 8px;
    border-color: transparent transparent transparent #D9FDD3;
}

.user-message p,
.user-message span,
.user-message div {
    color: #303030 !important;
    margin: 0;
    padding: 0;
}

.message-time {
    font-size: 11px;
    color: #8B9799 !important;
    margin-top: 2px;
    margin-left: 5px;
    display: inline-flex;
    align-items: center;
    gap: 3px;
    float: right;
}

.message-time::after {
    content: '✓✓';
    color: #53BDEB;
    font-size: 14px;
    margin-left: 2px;
}

.bot-message .message-time {
    color: #8B9799 !important;
}

.bot-message .message-time::after {
    display: none;
}

.user-message .message-time {
    color: #8B9799 !important;
}

.protocol-badge {
    background: var(--primary-light);
    color: var(--primary) !important;
    padding: 4px 8px;
    border-radius: var(--radius);
    font-weight: 500;
    font-size: 12px;
    font-family: 'Courier New', monospace;
    display: inline-block;
    margin: 4px 0;
}

.typing-indicator {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 4px;
    padding: 8px 12px;
    background: #FFFFFF;
    border-radius: 7.5px;
    min-height: 32px;
    margin: 2px 0;
    margin-left: 8%;
    max-width: 60px;
    width: fit-content;
    margin-right: auto;
    align-self: flex-start;
    box-shadow: 0 1px 0.5px rgba(0,0,0,0.13);
    position: relative;
}

.typing-indicator::before {
    content: '';
    position: absolute;
    left: -8px;
    top: 0;
    width: 0;
    height: 0;
    border-style: solid;
    border-width: 0 8px 10px 0;
    border-color: transparent #FFFFFF transparent transparent;
}

.typing-dot {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    background: #93999A;
    animation: typing 1.4s infinite ease-in-out;
}

.typing-dot:nth-child(1) { animation-delay: -0.32s; }
.typing-dot:nth-child(2) { animation-delay: -0.16s; }
.typing-dot:nth-child(3) { animation-delay: 0; }

@keyframes typing {
    0%, 80%, 100% { 
        transform: scale(0.8);
        background: #93999A;
    }
    40% { 
        transform: scale(1);
        background: #667781;
    }
}

.loading-container {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    padding: 8px 12px;
    background: #FFFFFF;
    border-radius: 7.5px;
    margin: 2px 0;
    margin-left: 8%;
    max-width: 65%;
    width: fit-content;
    margin-right: auto;
    align-self: flex-start;
    box-shadow: 0 1px 0.5px rgba(0,0,0,0.13);
    position: relative;
}

.loading-container::before {
    content: '';
    position: absolute;
    left: -8px;
    top: 0;
    width: 0;
    height: 0;
    border-style: solid;
    border-width: 0 8px 10px 0;
    border-color: transparent #FFFFFF transparent transparent;
}

.loading-spinner {
    width: 16px;
    height: 16px;
    border: 2px solid #E9EDEF;
    border-top: 2px solid #25D366;
    border-radius: 50%;
    animation: spin 1s linear infinite;
}

@keyframes spin {
    0% { transform: rotate(0deg); }
    100% { transform: rotate(360deg); }
}

.loading-text {
    color: #303030 !important;
    font-size: 14px;
    font-weight: 400;
}

.loading-container span,
.loading-container p,
.loading-container div {
    color: #303030 !important;
}

.loading-dots {
    display: inline-flex;
    align-items: center;
    gap: 3px;
}

.loading-dots span {
    width: 8px;
    height: 8px;
    background: #93999A;
    border-radius: 50%;
    animation: typing 1.4s infinite ease-in-out;
}

.loading-dots span:nth-child(1) { animation-delay: -0.32s; }
.loading-dots span:nth-child(2) { animation-delay: -0.16s; }
.loading-dots span:nth-child(3) { animation-delay: 0; }

#digitando {
    display: flex;
    justify-content: flex-start;
    width: 100%;
    margin: 2px 0;
}

#mensagem {
    display: flex;
    justify-content: flex-start;
    width: 100%;
    margin: 2px 0;
}

#resposta {
    display: flex;
    justify-content: flex-end;
    width: 100%;
    margin: 2px 0;
}

/* ========== ÁREA DE INPUT CLEAN - APENAS ESTA PARTE MODIFICADA ========== */

#input-bloco {
    display: flex;
    align-items: center;
    width: 100%;
    padding: 12px 16px;
    background: #ffffff;
    border-top: 1px solid rgba(0, 0, 0, 0.08);
    gap: 12px;
    position: relative;
    min-height: 64px;
}

#input-bloco > div {
    flex: 1;
    background: #f8f9fa !important;
    border: 1px solid rgba(0, 0, 0, 0.06) !important;
    border-radius: 24px !important;
    padding: 0 !important;
    display: flex;
    align-items: center;
    min-height: 44px;
    max-height: 120px;
    box-shadow: none;
    transition: all 0.2s ease;
    overflow: hidden;
}

#input-bloco > div:focus-within {
    background: #ffffff !important;
    border-color: var(--primary) !important;
    box-shadow: 0 0 0 3px rgba(255, 71, 160, 0.1);
}

.input-inline {
    display: flex;
    align-items: center;
    gap: 0;
    width: 100%;
    padding: 0 16px;
    min-height: 44px;
}

.input-field-inline {
    background: transparent;
    border: none;
    padding: 12px 0;
    font-size: 15px;
    color: #212529;
    outline: none;
    flex: 1;
    min-width: 0;
    width: 100%;
    line-height: 1.5;
    font-family: var(--font-family);
    resize: none;
    min-height: 20px;
    max-height: 100px;
    overflow-y: auto;
}

.input-field-inline::placeholder {
    color: #adb5bd;
    font-size: 15px;
    font-weight: 400;
}

/* Remove os ícones decorativos antigos */
#input-bloco::before,
#input-bloco::after {
    display: none;
}

/* Botão de envio clean e moderno */
.btn-send-inline {
    background: var(--primary);
    border: none;
    border-radius: 50%;
    width: 36px;
    height: 36px;
    min-width: 36px;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    margin-left: 8px;
    transition: all 0.2s ease;
    position: relative;
    overflow: hidden;
}

.btn-send-inline::before {
    content: '';
    position: absolute;
    top: 50%;
    left: 50%;
    width: 0;
    height: 0;
    border-radius: 50%;
    background: rgba(255, 255, 255, 0.3);
    transform: translate(-50%, -50%);
    transition: width 0.3s ease, height 0.3s ease;
}

.btn-send-inline:hover::before {
    width: 100%;
    height: 100%;
}

.btn-send-inline svg {
    width: 20px;
    height: 20px;
    fill: #ffffff;
    position: relative;
    z-index: 1;
}

.btn-send-inline:hover {
    background: var(--primary-dark);
    transform: scale(1.05);
}

.btn-send-inline:active {
    transform: scale(0.95);
}

.btn-send-inline:disabled {
    background: #e9ecef;
    cursor: not-allowed;
    opacity: 0.6;
}

.btn-send-inline:disabled:hover {
    transform: none;
    background: #e9ecef;
}

/* ========== FIM DA ÁREA DE INPUT CLEAN ========== */

.action-btn {
    background: #25D366;
    color: #FFFFFF !important;
    border: none;
    border-radius: 24px;
    padding: 8px 24px;
    font-weight: 500;
    font-size: 14px;
    cursor: pointer;
    transition: all 0.15s ease;
    min-height: 36px;
    margin: 4px;
    display: inline-block;
}

.action-btn:hover {
    background: #128C5A;
    transform: translateY(-1px);
}

.action-btn:active {
    background: #0F7145;
    transform: translateY(0);
}

.quick-reply-container {
    display: flex;
    flex-wrap: wrap;
    gap: 5px;
    margin: 8px;
    padding: 0 8%;
}

.quick-reply,
.option-button {
    background: #FFFFFF;
    color: #00A883 !important;
    border: 1px solid #E9EDEF;
    border-radius: 17px;
    padding: 6px 12px;
    font-size: 14px;
    font-weight: 400;
    cursor: pointer;
    transition: all 0.15s ease;
    box-shadow: 0 1px 1px rgba(0,0,0,0.08);
}

.quick-reply:hover,
.option-button:hover {
    background: #F7F8FA;
    border-color: #00A883;
}

.chat-notification {
    background: #FFE8B5;
    color: #000000 !important;
    border: none;
    padding: 10px 15px;
    margin: 10px 15px;
    border-radius: 7px;
    font-size: 13px;
    animation: none;
    text-align: center;
    width: calc(100% - 30px);
    line-height: 18px;
}

.security-notice {
    background: #D4F4DD;
    color: #000000;
    padding: 10px 15px;
    margin: 10px 15px;
    border-radius: 7px;
    font-size: 13px;
    text-align: center;
    line-height: 18px;
}

.date-divider {
    text-align: center;
    margin: 15px 0;
    position: relative;
}

.date-divider span {
    background: #B3D8E3;
    color: #000000;
    padding: 4px 12px;
    border-radius: 6px;
    font-size: 12px;
    display: inline-block;
}

.chat-status {
    text-align: center;
    font-size: 12px;
    margin: 8px;
    padding: 4px 10px;
    border-radius: 7.5px;
    display: inline-block;
    background: #E1F3FB;
    color: #54656F;
}

.chat-connected {
    background: #25D366;
    color: #FFFFFF !important;
}

.chat-disconnected {
    background: #EA4444;
    color: #FFFFFF !important;
}

.chat-connecting {
    background: #FFA534;
    color: #FFFFFF !important;
}

.user-typing {
    color: #667781 !important;
    font-style: italic;
    font-size: 13px;
    margin: 5px 8%;
    opacity: 0.8;
}

#digitando * {
    color: #303030 !important;
}

#mensagem * {
    color: #303030 !important;
}

.loading-message,
#loading-message {
    color: #303030 !important;
}

.bot-message *:not(strong) {
    color: #303030 !important;
}

.typing-indicator span:not(.typing-dot) {
    color: #303030 !important;
}

.loading-container *:not(.loading-spinner) {
    color: #303030 !important;
}

.hidden { display: none !important; }
.flex { display: flex; }
.relative { position: relative; }
.justify-end { justify-content: flex-end; }
.items-center { align-items: center; }
.justify-center { justify-content: center; }
.gap-2 { gap: 8px; }
.text-white { color: white; }
.w-fit { width: fit-content; }
.mx-auto { margin-left: auto; margin-right: auto; }

.media-container {
    margin: 8px 0;
    text-align: center;
    width: 100%;
    padding: 0 8%;
}

.media-container img,
.media-container video {
    max-width: 100%;
    width: auto;
    max-height: 330px;
    height: auto;
    border-radius: 7.5px;
    display: block;
    margin: 0 auto;
}

.media-container audio {
    width: 100%;
    max-width: 100%;
    border-radius: 7.5px;
}

.chat-message img {
    max-width: 100%;
    width: auto;
    max-height: 330px;
    height: auto;
    border-radius: 7.5px;
    margin: 4px 0;
    display: block;
}

.chat-message video {
    max-width: 100%;
    width: auto;
    max-height: 330px;
    height: auto;
    border-radius: 7.5px;
    margin: 4px 0;
    display: block;
}

.chat-message audio {
    width: 100%;
    margin: 4px 0;
}

@media (max-width: 768px) {
    .o-nav { 
        display: none; 
    }
    
    .mobile-menu-btn {
        display: flex;
    }
    
    .mobile-nav {
        display: block;
    }
    
    .main-container { 
        padding: 24px 16px; 
    }
    
    .testimonials-grid { 
        grid-template-columns: 1fr; 
    }
    
    .chat-message {
        max-width: 80%;
        margin-left: 5%;
        margin-right: 5%;
    }
    
    .bot-message {
        margin-left: 5%;
    }
    
    .user-message {
        margin-right: 5%;
    }
    
    #input-bloco {
        padding: 10px 12px;
    }
    
    #input-bloco > div {
        min-height: 42px;
    }
    
    .input-inline {
        padding: 0 14px;
    }
    
    .btn-send-inline {
        width: 34px;
        height: 34px;
        min-width: 34px;
    }
}

@media (min-width: 769px) {
    .mobile-menu-btn {
        display: none;
    }
    
    .mobile-nav {
        display: none !important;
    }
    
    .testimonials-grid {
        grid-template-columns: repeat(3, 1fr);
    }
    
    .cookie-content {
        flex-direction: row;
        text-align: left;
    }
    
    .cookie-actions {
        width: auto;
    }
    
    .cookie-btn {
        flex: 0;
        padding: 8px 24px;
    }
}

@media (max-width: 600px) {
    .chat-message {
        max-width: 85%;
        font-size: 14px;
    }
    
    #input-bloco {
        padding: 8px 10px;
        min-height: 60px;
    }
    
    #input-bloco > div {
        min-height: 40px;
    }
    
    .input-inline {
        padding: 0 12px;
        min-height: 40px;
    }
    
    .input-field-inline {
        padding: 10px 0;
        font-size: 14px;
    }
    
    .btn-send-inline {
        width: 32px;
        height: 32px;
        min-width: 32px;
    }
    
    .btn-send-inline svg {
        width: 18px;
        height: 18px;
    }
}

@media (max-width: 400px) {
    .official-header {
        padding: 8px 12px;
        min-height: 54px;
    }
    
    .logo-icon {
        width: 36px;
        height: 36px;
        min-width: 36px;
    }
    
    .logo-title {
        font-size: 15px;
    }
    
    .logo-subtitle {
        font-size: 12px;
    }
    
    .chat-message {
        max-width: 90%;
        margin-left: 3%;
        margin-right: 3%;
        font-size: 13.5px;
    }
    
    .bot-message {
        margin-left: 3%;
    }
    
    .user-message {
        margin-right: 3%;
    }
    
    #input-bloco {
        padding: 6px 8px;
        min-height: 56px;
    }
    
    #input-bloco > div {
        min-height: 38px;
    }
    
    .input-inline {
        padding: 0 10px;
        min-height: 38px;
    }
    
    .input-field-inline {
        padding: 8px 0;
        font-size: 13.5px;
    }
    
    .btn-send-inline {
        width: 30px;
        height: 30px;
        min-width: 30px;
    }
    
    .btn-send-inline svg {
        width: 16px;
        height: 16px;
    }
}

@media (prefers-reduced-motion: reduce) {
    *, *::before, *::after {
        animation-duration: 0.01ms !important;
        transition-duration: 0.01ms !important;
    }
}

button:focus,
.verification-button:focus,
.cookie-btn:focus,
.o-nav-link:focus,
.btn-send-inline:focus,
.header-close-btn:focus,
.faq-question:focus,
.mobile-menu-btn:focus,
.action-btn:focus,
.btn-primary:focus,
.btn-secondary:focus,
.quick-reply:focus,
.option-button:focus,
.choice-btn:focus {
    outline: 2px solid #25D366 !important;
    outline-offset: 2px !important;
}

.btn-send-inline:focus {
    outline: 2px solid var(--primary) !important;
    outline-offset: 2px !important;
}

.header-close-btn:focus {
    outline: 2px solid #128C5A !important;
    outline-offset: 1px !important;
}

.active,
.selected {
    background: #25D366 !important;
    color: #FFFFFF !important;
}

@keyframes fadeIn {
    from { 
        opacity: 0; 
        transform: translateY(5px); 
    }
    to { 
        opacity: 1; 
        transform: translateY(0); 
    }
}

@keyframes spin {
    0% { transform: rotate(0deg); }
    100% { transform: rotate(360deg); }
}

@keyframes slideIn {
    from {
        opacity: 0;
        transform: translate(-50%, -45%) scale(0.95);
    }
    to {
        opacity: 1;
        transform: translate(-50%, -50%) scale(1);
    }
}

* {
    transition: color 0.15s ease, background-color 0.15s ease, border-color 0.15s ease;
}

.whatsapp-bottom-icons {
    position: fixed;
    bottom: 0;
    left: 0;
    right: 0;
    background: #F0F2F5;
    display: flex;
    align-items: center;
    justify-content: space-around;
    padding: 8px 0;
    border-top: 1px solid #E9EDEF;
    z-index: 100;
}

.whatsapp-bottom-icons .icon-btn {
    background: transparent;
    border: none;
    padding: 5px;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    color: #8B9799;
    font-size: 24px;
}

.whatsapp-bottom-icons .icon-btn:hover {
    color: #54656F;
}

.input-area-container {
    position: relative;
    display: flex;
    align-items: center;
    width: 100%;
    background: #F0F2F5;
    padding: 5px 10px;
}

.input-area-icons {
    display: flex;
    align-items: center;
    gap: 18px;
    position: absolute;
    bottom: 10px;
    right: 10px;
    z-index: 10;
}

.input-area-icons .icon {
    width: 24px;
    height: 24px;
    color: #8B9799;
    cursor: pointer;
}